Welcome to Rexnord's Process and Motion Control Customer Care. Our Customer Care associates strive to deliver outstanding quality and responsiveness. Customer Advocates are dedicated service professionals who deliver product solutions and information to satisfy your business needs.
Rexnord’s core value is to put the customer first. We work with the Rexnord team of sales, product specialists, manufacturing plants and warehouses to deliver the information and product that you need. The Customer Care Team for your region can help you with all quotations, orders, field sales support, product selection, pricing, lead-times, order processing, order status, expedites, product information and technical support.
Customer Care focuses on:
• Putting our customers first: When customers succeed, so do we
• Making business personal: Building strong relationships starts with personal accountability
• Doing what we say: Set expectations and deliver on what we promise
• Never being satisfied: It’s hard to fall short if you’re always trying to exceed expectations
To ensure we live up to your expectations and to our Customer Care focus, please tell us what we can to do improve. Our leadership team contact information is on the Customer Care Locator information. Or, simply click on the link below to give us your feedback.
Do you have 1 minute? Click here to give us some feedback on the service you received today.
To locate your Customer Care Team, click here.